The short answer
Yes, MasterFix HVAC Repair Service handles heating and cooling repairs in Santa Cruz County, including Scotts Valley, Ben Lomond, Boulder Creek, Brookdale, Lompico, Zayante and Day Valley. We offer 24/7 emergency service, and we can tell you whether a repair makes sense before any work starts.
MasterFix HVAC Repair Service drives from our San Jose base into Santa Cruz County, about 20 miles over the hill, to repair furnaces, heat pumps, air conditioners and ductwork. We work in Scotts Valley, in the San Lorenzo Valley communities of Ben Lomond, Brookdale, Boulder Creek, Lompico and Zayante, and in Day Valley. This page covers what we fix, what homes in this area tend to need, and how to set up a visit.
What We Repair
We diagnose and repair the systems most Santa Cruz County homes rely on. Before any work starts, we explain what failed and what the repair involves.
- Gas furnaces that won't light, short-cycle or blow cold air
- Heat pumps that aren't heating or cooling properly
- Central air conditioners and condensers
- Thermostats, wiring and control boards
- Blower motors, igniters, flame sensors and capacitors
- Ductwork leaks, disconnected runs and airflow problems
Heating and Cooling in Wooded, Hilly Homes
Many homes in the San Lorenzo Valley sit under heavy tree cover on sloped lots. Shaded houses often stay cool and damp for much of the year, so the heating system may run more than owners expect, and it may run well past the coldest months.
On these calls, we check for issues that often appear in wooded, moist settings. Leaves and needles can pack around outdoor units. Air filters can clog faster than usual. Ducts in crawlspaces can come loose or get damaged by pests. We also look at condensate drains and moisture around equipment. Homes in Scotts Valley and Day Valley see more variety, and some have air conditioning or heat pumps that work hard during warm spells.
Planning a Visit From Over the Hill
We serve Santa Cruz County on a scheduled basis. We also offer 24/7 emergency service when your heat goes out or a system stops working at a bad time.
You can help us arrive ready by sharing a few details when you call. Describe what the system is doing, and give us the brand and model if you can find it on the unit. Let us know about anything that affects access, such as a steep or narrow driveway, a gate code, or equipment in a tight attic or crawlspace. With that information, we can bring the right parts and reduce the chance of a second trip.
Repair, Replace and Incentives
Our first goal is a sound repair. When a system is near the end of its life, we'll give you a straight comparison between repairing it and replacing it.
If you're thinking about a heat pump, note that the federal Energy Efficient Home Improvement Credit (25C) only covered qualifying heat pumps placed in service before December 31, 2025. New installations no longer qualify. Local incentive programs change over time, so we confirm what's currently available before we include any incentive in a quote. You may have read about Bay Area Air District rules for furnaces and water heaters. Those rules apply within that district, so check with your local air district about what applies in Santa Cruz County.